The festive season is almost here, and it’s one of the busiest - and most exciting - times of the year for aesthetics. Clients rush to get their treatments done before holidays, family gatherings, and end-of-year celebrations.
To ensure your medspa thrives during this bustling period, we’ve got some tips on getting ‘Christmas-ready.’
Step 1: Develop Your Festive Plan
What does a successful holiday season look like for your business? Maybe it’s full appointment books, gift voucher sales, or a busy yet stress-free team. Take some time to map out a strategy for your clinic that keeps your goals on track.
Think back to what worked well last year - and what didn’t. Repeat the winning strategies and learn from anything that missed the mark - small tweaks to previous initiatives could turn them into successes this year.
Your plan should also include steps to achieve your goals. Want to sell more gift sets? Book more appointments? Consider offering Christmas discounts or extending your opening hours for a short period to accommodate clients. They will appreciate that you’re going the extra mile to accommodate them.
Step 2: Stock Up and Stay Ahead
Imagine the holiday rush in full swing, and you’re running low on your most popular products or consumables. Avoid this by reviewing your stock levels now and placing orders early, focusing on high-demand items.
Not only will this prevent disruptions, but having extra stock ensures you can accommodate last-minute bookings.
Step 3: Encourage Advance Bookings
The key to managing the holiday rush? Encourage clients to book their appointments early. Start promoting pre-holiday bookings now to avoid disappointment. This will help you manage your calendar, ensuring clients secure their preferred times without the stress of last-minute bookings.
It’s also the perfect time to rebook your customers for their next 2-3 appointments. Remind them of the importance of maintaining their results post-holiday season, and help fill your books through the quieter months of the year.
Step 4: Deck the Halls (and Your Clinic)
Don’t be afraid to get into the holiday spirit! Think decorations, scented candles, or holiday music. These cozy touches can make your space feel more inviting and encourage clients to share their experiences on social media.
Consider combining popular treatments or offering pre-packaged skincare sets that make the perfect last-minute gifts and introduce new clients to your business. Better yet? Theme each one with a touch of Christmas.
You could also reward your regulars with tokens of appreciation, like a small discount or complimentary samples, to get them through your shutdown period.
Finish the Year on a High
By getting organized early and focusing on client and staff satisfaction, you’ll set the stage for a successful festive period - and a great start to the new year.
So pull out the decorations and prepare to make this holiday season your most successful yet!